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BigGameCD Standard,
Support Q&A |
Note: Users of BigGameCD Standard will need to purchase an updated 7.0 version. BigGameCD 7.0 has all of the Dexuxe features with many new features. Current users can upgrade at a discount here.
How do I figure out
how to use the software? |
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Quick Reference:
Choose "Help"
All of the ICON's on the
BigGameCD screen are listed
on the Help menu. Click on
any of the ICON's for a
quick description of the
ICON's function. Click here
for a screen shot.
Help Database
A database with tips and
instructions is available within
the software. Perform for
following to view the help file:
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Choose "Help"
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Choose "? Help Index" from
the menu
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Choose a Topic or the
Index tab to select
subjects and review the
solution or
recommendation
To view the Help database in
document form, click on the
"View Help Manual". To have a
copy handy, click on "Print Help
Manual".
Detailed Tutorial
A 160 page Tutorial was
installed when BigGameCD was
installed. Please read this
tutorial, even if you don't
typically read assembly
instructions or ask for
directions!
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From the desktop, choose
"Start" then "All Programs"
or "Programs" in some
Windows versions
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Move to the "Colorado
Outdoors" program group
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Choose the "Tutorial"
ICON, Adobe Acrobat
Reader will then open
the manual
The Tutorial is located on
the BigGameCD in the \Tutorial
directory. The file is in both
Adobe Acrobat Reader format and
Microsoft Word formats.
Both products are TM of their
respective companies.
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The resolution to
most problems |
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Reinstall the
software. During the operation of
Windows and the computer program
itself files occasionally get
corrupted. The quickest and easiest
solution to most problems is to
uninstall and reinstall the
BigGameCD program. Clean
(recommended) reinstallation
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Choose "Start" then All Programs
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For Windows 95, 98, 2000, choose
"Settings" (NT users skip to #3)
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Choose "Control Panel"
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Click on "Add/Remove Programs"
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Scroll down to the "BigGameCD
Deluxe" entry
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Click on "Add/Remove"
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Click on this option and follow
instructions
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Next, place the BigGame CD
in the CDROM drive and
reinstall the software
Quick Reinstall
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Place the BigGameCD in the CD
ROM drive
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From the main splash screen
(picture of a 2 Rams) choose
"Reinstall" instead of Run.
All program files will be
overwritten
If you have downloaded
updates you will need to
re-download the updates.
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When I try to update
my CD I get the message "BigGameCD
not found" and I can't go any
further? |
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Your update program should
be replaced.
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Right mouse click here.
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Choose "Save to Disk" or
just "Save" for some
versions of Windows
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Save the file,
Update.exe to a location
you can remember
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After the download is
complete, double click
on the file to run it.
The program will replace
the existing update
routines.
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Check for Updates as
you normally would
(See "Help with
Updates and
Upgrades" below)
Note, this update program
will on work for those with
Internet Registration Keys
starting with 11,21, 31, or
41. The downloads from this
program will corrupt other
versions of BigGameCD
Standard. |
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How do I install the
CD? |
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Place the CD the CD ROM
drive. The installation routines
will automatically prompt you for
installation instructions. We
recommend accepting the installation
defaults.
If nothing happens, the
Autorun feature of your
CDROM drive may be disabled.
In this case, perform the
following:
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From your Desktop, click
the "Start" button, then
click "Run"
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Type "d:\setup.exe",
substitute your
CDROM drive letter
for the letter "d"
in the example.
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The BigGameCD screens
are smaller than my monitor? |
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The software is designed to
run with a monitor setting of 1024
by 768 pixels. The software will
display a warning during
installation if monitor settings are
different than 1024 by 768 but will
NOT automatically set the monitor.
To reset the monitor perform the
following:
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Right mouse click on
your desktop.
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From the list that
appears, choose
"Properties"
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Select the Tab entitled
"Settings"
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Adjust the monitor slide
bar or select the
setting for 1024 by 768
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Windows will prompt
you if a system
restart is required
If you have difficulties
with the monitor settings
please consult your Windows
manual. |
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What is an update
verses an upgrade? |
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Updates involve annual data
updates. The same program is used to
update new data. Upgrades involve a
new CD and program updates. See our
update policy for charges. |
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Update/Upgrade Policy |
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Updates: Annual updates
through the internet are free to
current users. Current users are
those who have upgraded their
software product when needed or
purchased their version of BigGameCD
new within the last year. If you
have problems updating your files,
an update CD can be purchased for
$13.95 through the BigGameCD
website.
Occasional program
upgrades require users to
obtain a new CD with new
programs and routines. These
upgrades are available for
$13.95. The last upgrade was
made on 1/1/2003. If you
purchased your copy of
BigGameCD (Standard or
Deluxe) prior to 1/1/2003
you will need to purchase an
upgrade to stay current.
Your internet key code from
your original CD will be
required to load the update
CD.
If your update routines do
not appear to operate, check
you program version. See
"Program Version" below. |
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Help with updates and
upgrades |
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To check for and download
updates, perform the following:
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Log on to the internet
through your internet
service provider
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Open BigGameCD
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From the main menu,
click on the "Updates"
menu button
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Click on "Check for
Updates"
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BigGameCD will check for
updates. If updates are
available it will
automatically download
the needed files.
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A system restart may be
required. The Program
will request a restart
if needed.
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If a restart is not
needed, click on
"Rebuild Tables" to
complete the
integration of the
new data with your
existing data.
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Program Version |
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To determine the program
version perform the following:
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Open BigGameCd
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Choose "Help"
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Choose "Version
Information"
If the "Version
Information" option is not
available under help you
need an upgraded version of
BigGameCD.
The current version of
BigGameCD Standard is 5.3.
Versions 5.2.x are still
considered current. The
update function will work
with these versions. |
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Help with
Registration Keys - lost or
otherwise |
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The Internet Registration
Key is required to use your current
version of BigGameCD and future
upgrades. If you have lost your key,
please send us an email with your
purchase information (date,
location).
If you have registered on
our website or we can
validate your purchase based
on the information you
provide we will reissue the
key. |
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The RECAP report is
black when I select a DOW HuntCode
from the main screen. |
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This is a known issue.
BigGameCD allows selection of
HuntCodes from all years from the
Main screen. The RECAP report
selects Huntcodes only from the
current year. It is possible to
select a HuntCode from different
years. This selection results in a
blank Recap Report.
Solution:
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Close the RECAP Report
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Select the Unit ,
Animal, and Season from
the Main screen.
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Select "Draw" from the
Menu at the top of the
screen
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Select "Draw History for
Unit/Season"
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View the graph and
detailed data. If
there is an entry
for the current
year, click on the
"HuntCode" button in
the top right
corner. If there is
not a data entry for
the current year,
select a different
unit from the top
left unit box.
The Standard Upgrade to
version 5.5 addresses this
issue. Current users
can order an update CD for
$13.95
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The Non-Resident
Points do not print on the Unit or
Season License Scouting Reports |
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This issue was
addressed with BigGameCD
Standard version 5.3.
Users of BigGameCD Deluxe
versions 3.0 to 3.4 can
download a fix for this problem
on the
Standard Update Web Page.
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I lost my "Hunter Notes" data
when I reinstalled the software? |
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The "Hunter Notes" database
is overwritten when the software is
reinstalled. Solution:
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Prior to uninstalling and
reinstalling the software,
copy the ~\user\Notes.mdb
file to an alternate
directory (where the ~
represents the installation
directory, the default is
"c:\program
files\biggamecddeluxe\ )
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After reinstalling the
software, replace the
new Notes.mdb file with
the Notes.mdb file
stored in #1 above.
This item is covered in the
"Help" database. See the
first item in this list. |
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Didn't answer your question? |
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Send an email to:
huntdatasupport1@aol.com
For audio recommendations dial
303.663.4878 for our automated voice
system. |
