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Frequently Asked
FishFactor Support Questions |
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How do I figure out
how to use the software? |
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Quick Reference:
A narrative will begin the first
time FishFactor is opened. The
narrative contains an introduction
to the software. To view the
introduction video in subsequent
sessions, choose "Help" then "Dennis
McKinney".
The functions in FishFactor
are covered in both audio and
written narrative. To hear the
audio overview:
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Click on "Help"
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Click on "Overview"
The narrative will describe
the functions in FishFactor.
Please note, there is a separate
narrative for the Library and
for the Map room.
For a brief written narrative
of the functions:
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Open FishFactor
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Select "Help"
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Click on the subject of
interest to view a
narrative or other
related subjects.
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The resolution to
most problems |
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Reinstall the
software. During the operation of
Windows and the computer program
itself files occasionally get
corrupted. The quickest and easiest
solution to most problems is to
uninstall and reinstall the
BigGameCD program. Clean
(recommended) reinstallation
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Choose "Start" then All Programs
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For Windows 95, 98, 2000, choose
"Settings" (NT users skip to #3)
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Choose "Control Panel"
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Click on "Add/Remove Programs"
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Scroll down to the "BigGameCD
Deluxe" entry
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Click on "Add/Remove"
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Click on this option and follow
instructions
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Next, place the BigGame CD
in the CDROM drive and
reinstall the software
Quick Reinstall
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Place the BigGameCD in the CD
ROM drive
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From the main splash screen
(picture of a 2 Rams) choose
"Reinstall" instead of Run.
All program files will be
overwritten
If you have downloaded
updates you will need to
re-download the updates.
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How do I install the
CD? |
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Place the CD the CD ROM
drive. The installation routines
will automatically prompt you for
installation instructions. We
recommend accepting the installation
defaults.
If nothing happens, the
Autorun feature of your
CDROM drive may be disabled.
In this case, perform the
following:
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From your Desktop, click
the "Start" button, then
click "Run"
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Type "d:\setup.exe",
substitute your
CDROM drive letter
for the letter "d"
in the example.
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The FishFactor
screens are smaller than my monitor? |
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The software is designed to
run with a monitor setting of 1024
by 768 pixels. The software will
display a warning during
installation if monitor settings are
different than 1024 by 768 but will
NOT automatically set the monitor.
To reset the monitor perform the
following:
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Right mouse click on
your desktop.
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From the list that
appears, choose
"Properties"
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Select the Tab entitled
"Settings"
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Adjust the monitor slide
bar or select the
setting for 1024 by 768
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Windows will prompt
you if a system
restart is requried
If you have difficulties
with the monitor settings
please consult your Windows
manual. |
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What is an update
verses an upgrade? |
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Updates involve annual data
updates. The same program is used to
update new data. Upgrades involve a
new CD and program updates. See our
update policy for charges. |
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Update/Upgrade Policy |
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Updates: Annual updates
through the internet are free to
current users. Current users are
those who have upgraded their
software product when needed or
purchased their version of BigGameCD
new within the last year. If you
have problems updating your files,
an update CD can be purchased for
$13.95 through the FishFactor
website.
Occasional program
upgrades require users to
obtain a new CD with new
programs and routines. These
upgrades are available for
$13.95. The last upgrade was
made on 3/1/2003.
View the FishFactor Update
page for more update
details. |
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Help with updates and
upgrades |
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To check for and download
updates, perform the following:
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Log on to the internet
through your internet
service provider
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Click on "Start" from
your desktop
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Choose "Programs" or in
some Windows versions,
"All Programs"
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Move to the "Colorado
Outdoors" program group
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Move to the "Check for
FishFactor Updates" and
click
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The program will
check for and
download available
updates.
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Program Version |
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To determine the program
version perform the following:
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Open FishFactor
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Choose "Help"
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Choose "About
FishFactor"
The current version of
FishFactor is 1.2. Users of
version 1.1 please check the
Update page for FishFactor
for update instructions. |
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Help with
Registration Keys - lost or
otherwise |
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The Internet Registration
Key is required to use your current
version of FishFactor and future
updates. If you have lost your key,
please send us an email with your
purchase information (date,
location).
If you have registered on
our website or we can
validate your purchase we
will reissue the key. |
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Didn't answer your question? |
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Send an email to:
huntdatasupport1@aol.com
For audio recommendations
dial 303.663.4878 for our
automated voice system. |
